Terms of Service

Effective Date: September 29, 2025

Welcome to Souk Systems LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our services, including functional nutrition coaching, lab testing, educational courses, and related content (collectively, the “Services”). By purchasing, enrolling in, or using our Services, you agree to these Terms.

1. Eligibility

You must be at least 18 years old to use our Services. By enrolling, you represent that the information you provide is accurate and complete.

2. Nature of Services

Our Services are provided for educational and wellness purposes only. We do not diagnose, treat, or cure medical conditions. Our coaching, lab interpretations, and courses are not a substitute for medical advice, diagnosis, or treatment. Always consult your licensed healthcare provider before making health decisions.

3. Payments & Refunds

All payments must be made in full or per agreed payment plan.

All payments are non-refundable.

If a payment plan is agreed upon, you are responsible for completing all installments, even if you discontinue use of the Services.

4. Lab Testing

Lab testing is ordered through third-party partners. Souk Systems LLC does not perform lab collection.

Results are provided for educational use only and are interpreted through functional nutrition frameworks, which may differ from conventional medical ranges.

5. Coaching & Courses

Coaching sessions may be recorded or documented for internal use.

Courses and digital content are for your personal use only and may not be copied, distributed, or resold.

6. Disclaimers

We make no guarantees of specific outcomes from the Services.

Your results depend on your commitment, consistency, and individual health factors.

7. Limitation of Liability

To the fullest extent permitted by law, Souk Systems LLC is not liable for any damages arising from the use of our Services. You release us from claims related to health outcomes, third-party labs, or technology platforms.

8. Privacy

We handle personal and health-related information with strict confidentiality, as outlined in our Privacy Policy.

9. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules.

10. Contact

Questions? Contact us at:
Souk Systems LLC
Email: [email protected]

Privacy Policy

Effective Date: September 29, 2025

Souk Systems LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect:

Personal identifiers (name, email, phone number, billing address)

Health-related information you voluntarily provide through coaching, forms, or lab testing

Payment information (processed securely through third-party providers)

Technical data (IP address, device type, cookies when visiting our website)

2. How We Use Information

We use your information to:

Provide and improve our Services

Process payments and manage accounts

Share lab orders and results via third-party partners

Send educational materials, updates, and marketing (with your consent)

3. Data Sharing

We do not sell your information. We may share limited data with:

Third-party lab partners for test processing

Payment processors for secure transactions

Service providers who assist in delivering our programs

4. Health Information & Confidentiality

While Souk Systems LLC is not a HIPAA-covered entity, we treat all health-related information you provide with strict confidentiality and safeguard it with reasonable administrative, technical, and physical measures.

5. Data Security

We use industry-standard safeguards to protect your information. However, no system is 100% secure.

6. Your Rights

Depending on your location (e.g., U.S., EU, California residents), you may have rights to access, correct, or request deletion of your data. To exercise these rights, contact us at [email protected].

7. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. You may disable cookies in your browser settings.

8. Changes to Policy

We may update this Privacy Policy at any time. Updates will be posted with a new effective date.

9. Contact

Questions? Contact us at:
Souk Systems LLC
Email: [email protected]